Helpful Tips

1. To increase understanding the PI or RTM should use lay terminology at a 6 th grade level.
2. Ask the participant to repeat the information back. Having the participant repeat the information (in their own words) to find out if they have a clear understanding of the information.
3. Encourage the participant to ask questions, and then repeat what you thought you heard.
4. Approaches to providing IC information might include:
   • Delivering information in small pieces and then confirming what had been said
   • Ask participant to repeat information
   • Encourage questions
   • Ask participant questions
5. Listen for misunderstandings the participant might have then correct and verify.